Privacy Policy

Effective Date: 2023-10-01

At San Mateo Appliance Pros, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect personal information such as your name, phone number, email address, and service details when you contact us or request a service.

We also collect non-personal information automatically when you visit our website, such as your IP address and browser type.

How We Use Information

We use your information to provide and improve our services, communicate with you, and respond to your inquiries.

Additionally, your information may be used for marketing purposes, including sending you promotional materials, unless you opt out.

Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us analyze web traffic and personalize content.

You can choose to accept or decline cookies through your browser settings. However, this may prevent you from taking full advantage of our website.

Analytics and Third-Party Tools

We may use third-party analytics tools to understand how our website is used. These tools may collect information about your interactions with our site.

We do not control the data collected by these third-party tools, and their privacy practices are governed by their own policies.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your information when necessary to provide our services or comply with the law.

In cases of legal obligation, we may disclose your information if required by law or in response to legal requests.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, as required by law.

When your information is no longer needed, we will securely delete it.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect against unauthorized access.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information held by us. You may also request that we limit the processing of your data.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Your continued use of our services after any changes indicates your acceptance of the new policy.

Privacy Contact